Head office

Trident Group
12 Fairlie House, Trident Close
Erdington, Birmingham, B23 5TB

Central office

Trident Group
239 Holliday Street
Birmingham, B1 1SJ

Opening hours

Monday to Friday – 9.00am – 4.00pm


Freephone: 0800 111 4944
Switchboard: 0121 633 4633
Fax: 0121 643 0260

To report a repair or book a gas service during our
normal office opening hours, please call 0121 633 4633
and press option 1.

Out-of-hours emergency repairs and to report anti-social
behaviour: 0121 643 6060

Trident Reach office

153 Hagley Road
Birmingham, B16 8UQ

Opening hours

Monday to Friday – 9.00am – 4.00pm


Phone: 0121 226 5800
Fax: 0121 226 5848

To learn more about our Social Media Policy, click here

Modern Slavery

Trident Group is committed to preventing slavery and human trafficking in all its corporate activities, and to ensuring that all our stakeholders are also free from slavery and human trafficking.

For more information about this commitment, please read our Modern Slavery and Human Trafficking Policy Statement.

Anti-Racism Statement by Trident Group

We stand together with our black colleagues, the black community and all people of colour who are publicly denouncing racism. Trident Group has a zero tolerance policy and will continue to condemn racism in any form. We are committed to doing our part to work towards the acceleration of equality, diversity and inclusion of all, and the much needed transformational change in today’s society.