What you can do to help yourself:

If you feel that you can discuss your concerns with the person causing the problem, please do so in a polite and courteous manner. Tell them what you are upset about and what you want them to do to help resolve the problem.

We encourage this at an early stage, if appropriate, as some individuals may not be aware that their behaviour is upsetting others. If Trident becomes involved too early, there is a risk that a small problem will turn into a major dispute.

If you do involve Trident to help you with an ongoing issue, it would be helpful if you could complete diary sheets. They help to keep a record of events which can be used as evidence if required.


When you contact us we need to know:

  • The name(s) and address(es) of the person(s) that are causing you a nuisance (or those that you want to complain about)
  • What problems they are causing
  • On what days and times
  • How this is affecting you

DOWNLOAD A BLANK DIARY SHEET

VIEW A COMPLETED DIARY SHEET